Unlike previous years, safety in the workplace is now the rule of the game, and various industries are concerned with the safety of their workforce and take steps to ensure this. Industrial PPE (Personal Protective Equipment) such as safety helmets, eye protectors, safety hand gloves, shoes and clothing are used in industry as a second line of defence to safeguard the life and limbs of workers who are exposed to physical, chemical and biological hazards. There has been a quantum leap in the industrial PPE segment in the last 10-15 years due to public awareness, and the result has been effective safety supervision by management and strict implementation of laws. However, the segment faces a major threat from the unorganised sector, which controls more than half of the total Rs8,000 crore domestic market. Facing challenges from counterfeit and spurious products, organised manufacturers have been focusing on new technologies, and one of these is the Ajay Kumar Mall-owned Mallcom India Limited. With a workforce of 3,000, the Kolkata-based, BSE listed company is one of the largest producers of industrial PPE and has been investing substantially to develop modern application engineering and strengthen its competitive advantage. The company serves as an original equipment manufacturer (OEM) vendor to the world with customers spread across Europe, USA, South America and Oceania. It also sells under its brand name ‘Mallcom’ in the Indian sub-continent and Middle East through its dealer network. “Our USP is failsafe quality and the largest product basket in the industry. We are the customer’s first choice and meets his needs,” says Mall, founder and chairman of the company. Identifying opportunities Mallcom is the success story of a bootstrap start-up. Mall was born and brought up in Calcutta. His father was a marketing professional and worked in several large business groups in Calcutta such as Bangurs, Birlas and ITC. After obtaining his CA degree, young Mall started his own firm to offer accounting services to corporates and individuals. But after a while the ambitious young man realised it was not very exciting and nothing ‘big’ could happen. He then decided to get into the export business, taking a lead from his father. With a knack for identifying opportunities, he began his journey with the indenting business. Mall would get tender for log exporters from Malaysia and Singapore. He made a fortune with several deals. “The huge commission I earned was the seed capital for my present business,” recalls Mall, 62. In 1983, he founded Mallcom India as an export house and started exporting industrial leather gloves. The volume and the product range increased gradually. In 1986, Mallcom sent its first large consignment: Rs2 lakh worth of safety gears to Germany. Further, to explore the overseas market, Mall started visiting OEMs and dealers in industrial protective gear in Europe. “It was a stepping stone for us. This has given me huge exposure to the export market and international trade tricks,” says Mall. He then decided to set up his own manufacturing unit in 1988 and his second factory came up two years later in 1990. Mall also replaced his Chetak scooter with a second-hand Ambassador car for his family. The company steadily strengthened its OEMs and customers spread in the overseas market. Today, Mallcom is a reputed name in the industry.