Orchestrating resilience

Orchestrating resilience

Kinaxis plays an important role in supply chain transformation
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As supply chains become increasingly complex, interconnected and vulnerable to disruption, enterprises are seeking technology platforms that can help them anticipate risks, improve visibility and make faster decisions. At the forefront of this transformation is Kinaxis, a global leader in AI-powered supply chain planning, decisioning and orchestration.

Headquartered in Ottawa, Canada, and listed on the Toronto Stock Exchange, Kinaxis helps organisations connect planning, procurement, manufacturing and logistics on a single platform. Its solutions enable businesses to forecast demand, optimise inventory, manage production and respond dynamically to changing market conditions. Today, the company serves some of the world’s leading organisations, including Ford, Unilever, Qualcomm, Merck, Google and TSMC, helping them build more resilient and agile supply chains.

The company has established itself as an innovation-driven enterprise. In 2025, Kinaxis reported revenues of about $548 million and continues to invest significantly in research and development. With more than 100 granted patents and over 120 patent applications pending, the company remains focused on advancing supply chain technology, particularly through artificial intelligence.

India has emerged as a key pillar of Kinaxis’ global growth strategy. The country today hosts the company’s second-largest office worldwide, with operations centred in Chennai and Bengaluru. These centres support engineering, product development, consulting, customer success and global delivery functions, making India an integral part of the company’s worldwide operations. Employing about 450 professionals in the country today, Kinaxis plans to expand its India workforce by more than 20 per cent this year.

“India is important for us because of its exceptional talent pool and its growing role in the global manufacturing ecosystem,” says Razat Gaurav, CEO, Kinaxis. “We are doing core work here in product innovation, engineering, customer support and professional services, while also supporting both global and Indian enterprises on their transformation journeys.”

Gaurav: bullish about India’s future
Gaurav: bullish about India’s future

Over the past few years, Kinaxis has expanded its engagement with Indian enterprises, working with leading organisations, such as the Mahindras, Sun Pharma, Lupin, Dr. Reddy’s Laboratories, Tata Consumer Products and Motherson. The company primarily focuses on automotive, pharmaceuticals & life sciences, as also consumer products – industries where supply chain efficiency and agility have become increasingly critical.

New opportunities

India is becoming an increasingly important market as manufacturing growth, global expansion and supply chain modernisation are converging here. As Indian enterprises scale their operations globally, the need for intelligent planning and decision-making platforms is also rising rapidly. And artificial intelligence is playing a central role in this transformation. While Kinaxis has long leveraged predictive and prescriptive AI, the emergence of generative and agentic AI is creating new opportunities for automation and supply chain orchestration.

“We have been leveraging AI for many years, but generative and agentic AI are opening entirely new possibilities,” says Gaurav. “Our platform enables organisations to use intelligent automation and advanced analytics to make faster, better decisions.”

The relevance of such capabilities has grown amid rising geopolitical tensions, trade disruptions and economic uncertainty. From the pandemic to ongoing conflicts and logistics bottlenecks, supply chain resilience has become a boardroom priority. Organisations are increasingly investing in technologies that enable greater visibility, flexibility and responsiveness across their supply networks.

“Supply chains today need to be designed for agility and adaptability,” Gaurav explains. “Our platform helps organisations plan through uncertainty by combining data, AI and scenario planning to support faster, more informed decisions.”

Looking ahead, Kinaxis sees significant opportunities in India as enterprises continue their digital transformation journeys. Many organisations still depend on spreadsheets and manual planning processes, creating a substantial opportunity for modernisation. At the same time, growing adoption of automation and AI is expected to reshape how supply chains are managed and optimised.

“I am bullish about India’s future,” says Gaurav. “Indian companies are growing rapidly, becoming more global and managing increasingly complex supply chains. The next phase will be to combine strong planning foundations with automation and AI, to unlock new levels of efficiency, resilience and growth.” With its strong innovation culture, deep expertise in supply chain orchestration and expanding presence in India, Kinaxis is well-positioned to help enterprises navigate complexity, strengthen resilience and compete more effectively in an increasingly dynamic global economy.

Business India
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